Minnesota home care providers are going through a statewide revalidation process required by the Minnesota Department of Human Services (DHS).
As providers complete this process, clients, families, caregivers, and case managers may notice delays in state systems, pending authorizations, or changes in provider status information.
At Hmong Home Health Care, we are operating as normal. Clients are receiving uninterrupted care, caregivers are being paid on schedule, and we continue to accept and onboard new clients.
We recognize that home care agencies across Minnesota are working hard to meet these requirements while continuing to care for the people they serve. We appreciate the work of providers, caregivers, and care teams across the state during this time.
Our commitment stays the same. We continue to support our clients, caregivers, and community partners and focus on keeping care steady for the people who depend on us.
Why This Process Is Happening
Revalidation is a review process that asks home care providers to update and confirm information about their business, services, and compliance with state and federal rules.
This process helps keep programs accurate and up to date. At the same time, it can create extra work and uncertainty for providers and the people who receive care.
What You May Notice During This Time
For many people, care will continue as normal. In some cases, there may be confusion if provider information, approvals, or timelines change in state systems.
If you receive services through us, we remain focused on providing reliable care and clear communication during this process.
When Things Feel Uncertain
We understand that questions about home care can feel stressful, especially for people who rely on daily support.
We also know that some providers may be having challenges during the revalidation process. If someone experiences a change in services or provider availability, it can feel overwhelming.
Every situation is different. Our team is here to answer questions, explain options, and connect people with helpful resources. Our goal is to help people keep the care they need and avoid gaps in services.
“Home care works best when providers, caregivers, families, and care teams focus on what matters most: the person receiving care,” said Stephen Oslin, Chief of Staff. “As agencies across Minnesota work through revalidation, we remain committed to being a helpful resource and supporting people with clear information.”
Connect with Us
Whether you are a client, family member, caregiver, case manager, or community partner, we are here to answer questions and share information about home care services and options.
Our goal is to help people and families move through this process with clear information, support, and confidence.
FAQs
Are you still providing services?
Yes. We continue to provide services and support clients, families, caregivers, and referral partners.
Are caregivers still getting paid?
Yes. Caregivers continue to receive pay as scheduled.
What is Minnesota’s home care revalidation process?
Revalidation is a DHS-required review process that verifies provider information, licensing, and compliance requirements.
Will home care services stop because of revalidation?
Not necessarily. Many individuals continue receiving services without interruption. If you have questions about your provider’s status, contact your provider or case manager.
What if my home care provider is experiencing challenges?
Every situation is different. If you are concerned about your services, it is important to communicate with your provider and care team. HHHC is also available to help answer questions and connect individuals with resources and information about available options.
Are you accepting new clients?
Yes! Email intake@hh-hc.com to get started.
What if I have more questions?
Contact us at contact@hh-hc.com for information about services, available resources, and care options. Our team is here to help.